Managing your workflow effectively.

SSP Innovations has developed Workforce Management (WFM) as a work design and management tool for small- and medium-sized utilities to allow them to gain the major benefits of a centralized management system for a minimal cost.

WFM is implemented as a centralized Microsoft ASP.Net web application consuming a Microsoft SQL Server database. The flexible architecture, configuration, and extensibility of the application make it an ideal fit for any utility looking to get up and running with automated work design in an accelerated timeframe.

In March of 2011, SSP Innovations' owner and principal consultant, Skye Perry, presented "Designer-Integrated Work Order Management for Small Utilities" with John Garrett of Garland Power & Light, at the Telvent Users Group Conference in Fort Collins, CO. A standing-room only crowd attended to view the demo of WFM.

Complete control of work orders

This solution gives the client complete control over work/service requests from creation through closeout, including:

Creation of Work/Service Requests
Robust Tracking of Standard Work Request, Site, Facility, and Schedule Data
Fully Configurable Work Request Lifecycle From Creation Through Closeout
Wizard-Driven Event/Status Updates
Capital & Maintenance Project and Charge Code Management
Easy to Use Compatible Unit (CU)-Based Estimating Tools
Material Ordering
Document Management
Centralized Communication
Role-Based Authorization Powered By Microsoft Active Directory Authentication
User and Group Work Assignment Queues with Designated Approval Chains
As-Built Tracking Based Off of Estimate
Reports Including Cost Estimates, Field Work Packets, Estimates vs. Actuals, and Work Aging
Basic and Advanced Work Request Search Tools
Compatible Unit Library Management Tools for Materials, Labor, and Equipment
Full Audit Tracking of User Edits and Lifecycle Events
Pre-configured Interface to ESRI/ArcFM GIS For Data Synchronization & Validation
Pre-configured Extension to Telvent Designer for Graphical Work Design & As-Builting
Asset Unitization
Timekeeping for Field Crew

Web-based

WFM is browser-accessible, which mean there's no client workstation install. With Microsoft Active Directory Authentication, users can securely access the tool from anywhere with web access. Web-based access also means a lower total cost of ownership and quicker deployment in your system.

Custom-configured to meet your needs

As part of the standard investment price, SSP will work with your team to develop a comprehensive workflow document for your utility's work orders, from creation through close-out. This model drives configuration of the WFM tool to replicate your unique processes. Data is then modeled and converted to fit the system, and wizards are configured to your verbiage and dataset.

Seamless integration to your existing systems

Optional integrations include:

Telvent Designer/Designer Express
Customer Information Systems (CIS)
Outage Management Systems (OMS)
Inventory/Materials Management
Mobile Dispatch
Asset Management Systems
Financial & Accounting Systems

Click here to download a video demonstration of the Workforce Management tool.